We’ll meet you where you are
No matter what sort of support you’re looking for, we’re here to help. Our team members will talk with you about your specific concerns, questions, and goals, and guide you toward the resources that best meet your needs.
When you schedule a call with Equip, we’ll use that time in whatever way you want. During your initial phone call, you can:
Get a consultation
Determine whether you or a loved one might have an eating disorder and if Equip treatment is right for you.
Hear about our treatment
Learn how Equip treatment works and what it looks like day-to-day.
Find resources
Get connected with eating disorder resources, including support groups and organizations that can help.
Understand options
Learn the different treatment options available and how to determine which is right for you.
If you’re worried, reach out. Talking through your concerns is always a good idea, and there’s no commitment involved.
Connect with Equip
Take the first step toward recovery by getting in touch with our team.
Schedule a call
What the admissions process looks likeLet’s walk through the different steps of the admission process.
Get in touch with our team
Your initial phone call is a free, no-commitment opportunity to talk through your concerns, learn about Equip treatment, and determine next steps.
You don’t need a formal diagnosis to start the conversation, and you don’t need to be sure about Equip treatment. We’re here to answer questions, learn about you, and guide you toward the support you need.
Submit insurance
If you decide you want to pursue treatment at Equip, the next step is to check your insurance. We’ll verify your specific plan to determine your coverage, then get in touch to discuss any out-of-pocket costs you might have.
Equip is in-network with most major insurance providers, and we’re always working to add new health plans.
Set up your Equip account
This is where you’ll fill out digital paperwork, track your admissions to-do list, and get updates on the process.
Meet with your doctor
Some patients may need to see their doctor to ensure medically stability before beginning Equip treatment. We’ll work with your provider to make this part easy.
Start treatment*
During your first week, you’ll begin meeting with your dedicated multidisciplinary care team. They’ll learn about your specific symptoms, needs, and goals, and develop a personalized, evidence-based treatment plan.
*Some patients may need to see their doctor to ensure medically stability before beginning Equip treatment. We’ll work with your provider to make this part easy.
Frequently Asked Questions
Answers to some of the most common questions people have before talking to our team.If you’re at all concerned about yourself or a loved one, it’s worth talking with a professional. Many eating disorder symptoms have become normalized in our society, and it’s common for people to feel like they’re “not sick enough” to need care—but the bottom line is, if your relationship with food or your body is causing you distress, you deserve help.
It doesn’t matter if you have a formal diagnosis or whether or not you’ve had prior treatment. No matter your exact situation, an open conversation is an important first step, and our team is here to help. If it seems like Equip treatment is right for you, we’ll talk through what that might look like. If it seems like you might benefit from another type of support, we’ll guide you in that direction. Our goal is to help you find the resources you need right now, whatever those resources might be.
The only thing you’ll need to do before the call is locate your insurance card so we can check your coverage (and if you don’t have it handy, we can always get that information later). Otherwise, there’s nothing to prepare. Your initial phone call will be an open and exploratory conversation during which an Equip team member will learn about you and answer your questions.
Some of the information we’ll ask about includes:
- The patient’s name and birth date
- The patient’s health history
- The patient’s eating disorder symptoms
- Any co-occurring conditions the patient has
Your initial call is completely free and non-binding, and we’ll only move forward with any next steps if and when you’re ready.
If you do want to seek treatment at Equip, we’ll first verify your specific insurance plan and then get in touch to discuss any out-of-pocket costs you might have. We’ll also learn more about your or your loved ones needs and how Equip can help, as well as set a tentative start date for treatment. There are several tasks to complete before treatment can begin, so we’ll talk through those steps and how we can help you complete them. Throughout this whole process, your admissions specialist will be available to answer questions, coordinate with outside providers, and help make it as seamless and simple as possible to get started.
On average, it takes about 2-3 weeks for people to finish our admissions process. Your admissions specialist will review your specific situation and coordinate your admissions date with you.
Healing starts with a phone callIf you’re worried about yourself or a loved one, don’t wait to reach out. Talk through your concerns with an expert.