Admissions at Equip

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Admissions at Equip

What to expect when you connect with our admissions team.

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We’ll meet you where you are

No matter what sort of support you’re looking for, we’re here to help. Our team members will talk with you about your specific concerns, questions, and goals, and guide you toward the resources that best meet your needs. When you schedule a call with Equip, we’ll use that time in whatever way you want. During your initial phone call, you can:

Get a consultation

Determine whether you or a loved one might have an eating disorder and if Equip treatment is right for you.

Hear about our treatment

Learn how Equip treatment works and what it looks like day-to-day.

Find resources

Get connected with eating disorder resources, including support groups and organizations that can help.

Understand options

Learn the different treatment options available and how to determine which is right for you.

If you’re worried, reach out. Talking through your concerns is always a good idea, and there’s no commitment involved.

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Connect with Equip

Take the first step toward recovery by getting in touch with our team.

Schedule a call

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What the admissions process looks likeLet’s walk through the different steps of the admission process.

Get in touch with our team

Your initial phone call is a free, no-commitment opportunity to talk through your concerns, learn about Equip treatment, and determine next steps. You don’t need a formal diagnosis to start the conversation, and you don’t need to be sure about Equip treatment. We’re here to answer questions, learn about you, and guide you toward the support you need.

Submit insurance

If you decide you want to pursue treatment at Equip, the next step is to check your insurance. We’ll verify your specific plan to determine your coverage, then get in touch to discuss any out-of-pocket costs you might have. Equip is in-network with most major insurance providers, and we’re always working to add new health plans.

Set up your Equip account

This is where you’ll fill out digital paperwork, track your admissions to-do list, and get updates on the process.

Meet with your doctor

Some patients may need to see their doctor to ensure medically stability before beginning Equip treatment. We’ll work with your provider to make this part easy.

Start treatment*

During your first week, you’ll begin meeting with your dedicated multidisciplinary care team. They’ll learn about your specific symptoms, needs, and goals, and develop a personalized, evidence-based treatment plan. *Some patients may need to see their doctor to ensure medically stability before beginning Equip treatment. We’ll work with your provider to make this part easy.

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Frequently Asked Questions

Answers to some of the most common questions people have before talking to our team.

See more FAQs

If you’re at all concerned about yourself or a loved one, it’s worth talking with a professional. Many eating disorder symptoms have become normalized in our society, and it’s common for people to feel like they’re “not sick enough” to need care—but the bottom line is, if your relationship with food or your body is causing you distress, you deserve help.

It doesn’t matter if you have a formal diagnosis or whether or not you’ve had prior treatment. No matter your exact situation, an open conversation is an important first step, and our team is here to help. If it seems like Equip treatment is right for you, we’ll talk through what that might look like. If it seems like you might benefit from another type of support, we’ll guide you in that direction. Our goal is to help you find the resources you need right now, whatever those resources might be.

Your initial call is completely free and non-binding, and we’ll only move forward with any next steps if and when you’re ready.

If you do want to seek treatment at Equip, we’ll first verify your specific insurance plan and then get in touch to discuss any out-of-pocket costs you might have. We’ll also learn more about your or your loved ones needs and how Equip can help, as well as set a tentative start date for treatment. There are several tasks to complete before treatment can begin, so we’ll talk through those steps and how we can help you complete them. Throughout this whole process, your admissions specialist will be available to answer questions, coordinate with outside providers, and help make it as seamless and simple as possible to get started.

One of Equip’s main differentiators is our clinical model. Equip has an internal training program that certifies our clinicians in order to deliver evidence-based modalities virtually, and we have a comprehensive research team dedicated to tracking and ensuring effectiveness. Unlike other programs, Equip is proven to work for patients needing a high level of care who might otherwise seek in-person IOP or PHP programs, in fact 87% of Equip patients are high acuity.

Another differentiator is our multidisciplinary care teams, which consist of a medical provider, therapist, dietitian, and coaches with lived experience. This care team not only collaborates with each other but also closely with referring providers.

This leads to another significant differentiator, our industry-leading outcomes. 70% of patients improving to subclinical symptom levels and 84% meeting weight restoration goals by the end of treatment. After discharge, 76% of patients report that eating disorder symptoms only interfered with daily life “a little” or “not at all” during the previous 28 days.

The only thing you’ll need to do before the call is locate your insurance card so we can check your coverage (and if you don’t have it handy, we can always get that information later). Otherwise, there’s nothing to prepare. Your initial phone call will be an open and exploratory conversation during which an Equip team member will learn about you and answer your questions.

Some of the information we’ll ask about includes:

The patient’s name and birth date
The patient’s health history
The patient’s eating disorder symptoms
Any co-occurring conditions the patient has

There is no waitlist for Equip, so treatment can start on a timeline that works for you. For some patients, medical clearance is needed before treatment can begin. Your admissions specialist will coordinate your start date with you, and review the steps to complete before your first session. Learn more about the admissions process here.

Our admissions process begins with a no-obligation phone call. From there, our team will work with you to discuss your options and see if Equip is the right fit for you. Visit our admissions page to learn about what happens between reaching out and starting treatment.

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Healing starts with a phone callIf you’re worried about yourself or a loved one, don’t wait to reach out. Talk through your concerns with an expert.

Get in touch

All names, likenesses, and identifying information have been changed in accordance with privacy laws. Images are of models, not actual patients. Your privacy is Equip's priority, we safeguard your health information with end-to-end data encryption and industry-leading secure cloud practices. Our platform is HIPAA-compliant and SOC2 certified, ensuring your data is always protected.

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