Lasting recovery starts with the first step.
Recovery is difficult enough—starting treatment shouldn’t be another challenge. At Equip, we make our admissions process as quick and easy as possible.
We're here to help.
Call us: (855) 694-3098
What to expect from your call with EquipDuring your initial conversation with us, we’ll talk through your concerns, answer any questions you have, and help guide you toward next steps that make sense for you.
If you’re unsure about what sort of help you need (or whether you need help at all), don’t worry. That’s what we’re here for. Whether you choose to pursue treatment at Equip or not, our team will meet you where you are and help you find the support you need today.
During your call, we’ll talk about:
Eating disorder symptoms
What symptoms are you or your loved one experiencing?
Health history
Are there any prior health-related issues we should know about?
Insurance coverage
We’ll review your insurance plan and discuss what to expect from your coverage.
Any other concerns
Do you or your loved one have any co-occurring conditions? Is there anything you’re worried about in particular?
Don’t want to wait to connect?
Call to speak with our admissions team now.
Frequently Asked Questions
Answers to some of the most common questions people have before talking to our team.If you’re at all concerned about yourself or a loved one, it’s worth talking with a professional. Many eating disorder symptoms have become normalized in our society, and it’s common for people to feel like they’re “not sick enough” to need care—but the bottom line is, if your relationship with food or your body is causing you distress, you deserve help.
It doesn’t matter if you have a formal diagnosis or whether or not you’ve had prior treatment. No matter your exact situation, an open conversation is an important first step, and our team is here to help. If it seems like Equip treatment is right for you, we’ll talk through what that might look like. If it seems like you might benefit from another type of support, we’ll guide you in that direction. Our goal is to help you find the resources you need right now, whatever those resources might be.
The only thing you’ll need to do before the call is locate your insurance card so we can check your coverage (and if you don’t have it handy, we can always get that information later). Otherwise, there’s nothing to prepare. Your initial phone call will be an open and exploratory conversation during which an Equip team member will learn about you and answer your questions.
Some of the information we’ll ask about includes:
- The patient’s name and birth date
- The patient’s health history
- The patient’s eating disorder symptoms
- Any co-occurring conditions the patient has
Your initial call is completely free and non-binding, and we’ll only move forward with any next steps if and when you’re ready.
If you do want to seek treatment at Equip, we’ll first verify your specific insurance plan and then get in touch to discuss any out-of-pocket costs you might have. We’ll also learn more about your or your loved ones needs and how Equip can help, as well as set a tentative start date for treatment. There are several tasks to complete before treatment can begin, so we’ll talk through those steps and how we can help you complete them. Throughout this whole process, your admissions specialist will be available to answer questions, coordinate with outside providers, and help make it as seamless and simple as possible to get started.
On average, it takes about 2-3 weeks for people to finish our admissions process. Your admissions specialist will review your specific situation and coordinate your admissions date with you.