Director, Practice Management, Mental Health

Remote Position

Clinical Operations

Full Time

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Equip is a virtual program helping families recover from eating disorders at home with comprehensive, gold-standard care created by experts in the field and people in recovery. Equip’s five-person care teams include dietitians, physicians, therapists, and mentors who deliver wrap-around support to provide families healing and lasting recovery.

We created Equip to increase access to evidence-based treatment for all people affected by eating disorders. In line with this mission, we are committed to partnering closely with insurance companies and ensuring our team, patients, treatment, and brand reflect the diversity of those affected by eating disorders.

About the role:

We are searching for a highly motivated and organized Director of Practice Management to oversee and execute the provider practice function at Equip. This position will provide direction, practice oversight, and organization to over 100 providers of various disciplines. The ideal candidate will have extensive health care experience and in-depth knowledge of practice management, throughput processes, practice optimization, pre-visit planning, and workflow management.

Responsibilities

  • Provide day-to-day operational leadership in practice operations at Equip 
  • Create and oversee practice strategy related to business operations, productivity, staff-level performance, and onboarding of new providers 
  • Oversee ancillary operations related to prescribing practices, lab services, and DME requisitions
  • Work directly with Patient Experience team to ensure that patient/family feedback is incorporated into daily operations 
  • Responsible for direct management of Practice Coordinators, Records Coordinators, and other practice staff
  • Hold regular provider staff meetings to communicate policies, expectations, and receive feedback 
  • Navigate and triage patient/family messages, coordinate medication refills, and communicate with patients/families on provider behalf when needed
  • Requirements

  • Bachelor’s degree in related field
  • 10+ years of experience working as a Practice Manager in a clinic or hospital setting  
  • Extensive experience in cross functional management with providers of varying specialities or disciplines 
  • Track record of maximizing cash flow through optimizing processes and practices 
  • Strong communicator with a high level of confidentiality
  • Ability and willingness to pivot to other potential tasks
  • Enthusiastic, strong team player a must
  • Benefits

    Competitive salaries and bonuses, flexible hours from home, flexible time-off, health benefits, career development opportunities, and exciting team retreats are among the myriad benefits you'll experience while working at Equip.

    Equip is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.