Director, Quality and Compliance

Remote Position

Clinical Operations

Full Time

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Equip is a virtual program helping families recover from eating disorders at home with comprehensive, gold-standard care created by experts in the field and people in recovery. Equip’s five-person care teams include dietitians, physicians, therapists, and mentors who deliver wrap-around support to provide families healing and lasting recovery.

We created Equip to increase access to evidence-based treatment for all people affected by eating disorders. In line with this mission, we are committed to partnering closely with insurance companies and ensuring our team, patients, treatment, and brand reflect the diversity of those affected by eating disorders.

About the Role:

We are searching for a highly motivated and organized Director of Quality, Risk, and Compliance to define and Equip’s quality and compliance programs. This position will provide, develop, and implement organization-wide strategies for educating, measuring, and improving quality metrics. The ideal candidate will have a strong background in healthcare quality/compliance/risk management as well as a proven track record of performance improvement initiatives.

Responsibilities

  • Responsible for leading the quality management, regulatory, compliance, data reporting, and medical records activities of the entire organization 
  • Works cross-functionally with Clinical Programs dept., Patient Experience dept., and Care Delivery to develop performance improvement initiatives throughout the organization
  • This position designs, implements and maintains a comprehensive quality management program including developing and monitoring quality metrics and ensuring all regulatory and contractual data reporting requirements are met
  • Build out a team that can measure, interpret, and report on clinical documentation best-practices
  • Overseeing the organization's compliance with government laws and regulations, identifying potential risks and areas for improvement, designing, implementing policies, procedures, protocols, training, and other strategies to uphold the requirements and monitor adherence
  • This position helps to analyze data and utilizes data to implement proactive risk assessments, root cause analyses, and failure analyses
  • Requirements

  • Bachelor’s degree
  • 10+ years of experience in compliance, risk management, and/or quality assurance
  • 3+ years of healthcare leadership experience with demonstrated success in creating effective and collaborative quality assessment/performance initiatives (QAPI)
  • Expert-level knowledge and experience using data to drive understanding, decisions, and recommendations 
  • Knowledge of process improvement tools and methodologies; Six Sigma, CPQH, IHI 
  • Strong communicator with a high level of confidentiality
  • Ability and willingness to pivot to other potential tasks
  • Enthusiastic, strong team player a must
  • Benefits

    Competitive salaries and bonuses, flexible hours from home, flexible time-off, health benefits, career development opportunities, and exciting team retreats are among the myriad benefits you'll experience while working at Equip.

    Equip is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.